KW
Ke W
1 reviews | Active since Mar 2016
09 Apr 2021, 07:57
frequent network outages generally between 7am and 9am
Having frequent network outages generally between 7am and 9am.
Been in contact with customer care for 4 days now but no resolution in sight. request (***)
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
09 Apr 2021, 08:16Good morning, Ke
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the networks team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the networks team for further assistance.
Thank you
Kind Regards
rain
Rain's reply09 Apr 2021, 08:16
Official
Good morning, Ke
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the networks team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the networks team for further assistance.
Thank you
Kind Regards
rain
KW
Ke W's updateReviewer Update
12 Apr 2021, 08:27I'm still having issues and still haven't received a reply. No one contacted me. What's going on?
KW
Ke W's update12 Apr 2021, 08:27
Reviewer Update
I'm still having issues and still haven't received a reply. No one contacted me. What's going on?
KW
Ke W's updateReviewer Update
15 Apr 2021, 08:47I heard you sent an email on Friday but I can't find it. Please resend the email.
KW
Ke W's update15 Apr 2021, 08:47
Reviewer Update
I heard you sent an email on Friday but I can't find it. Please resend the email.