1 reviews | Active since Jun 2017

26 Aug 2020, 16:07

FREAKING UTTERLY DISGUSTING SERVICE

I went onto the Rain website to have a look at their packages and then i chose a plan and firstly they required me to pay upfront for the plan and after paying they need me to Rica the sim but I am having issues with that. They don't have a contact number and their online support is freaking useless because I'm not in IT so I don't know what the hell this means " please select your msisdn" but there is absolutely nothing there to select. What ******* service is this! You should make sure the client has all the necessary documents before taking their money.

0
Replies (2)
Rain
Rain's reply26 Aug 2020, 16:09
Official

Hi Ronald S
Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline

's update26 Aug 2020, 22:04
Reviewer Update
Good evening Yeoline. The email address used to create the account is ***
Please can you get this issue sorted out asap as I chose your network provider as the best choice so that I can work from home and it's not a great start at all regarding service.