********** TRANSACTION

should you email me pls use ***

Hello don't bull**** me my debit is set to go off on the 25th yet you attempted to debit 2 days before the 25th secondly since when did my package change from being 479 to 526 I also have a screen shot which shows I have been upgraded

all rain packages changed please advise if you send communication regarding the so-called change furthermore did I accept those changes and the same with the debit

Firstly, we understand the inflation bull**** you sent an SMS which I for one don't have let's start there, secondly why just upgrade it. I'm not happy, let me school on how customer service is supposed to be especially when it involves my money. You send an email that notifies us that the monthly premium will be increased in 30 days. In that same mail, you then advise that package will also be upgraded. You then add a line that says please note should we not hear from you before the whatever date the amendments will automatically be app****. that is professional, it also shows that you care enough to give your client sufficient time to work the amount into their budget. So with that said I'm not accepting this bull**** !

Are you incapable of reading or just failing to understand? ok read slowly I'm not happy that you decided to increase my premium without communicating therefore I'm not paying this 526 this month you are insane to just decide and not give proper notice of the increment

I will be laying a complaint with the ombuds if by the end of the day you no solution have this back and forward is bull****

ombudsman man it is i don't have time for this bull