LM
Lizzy M
1 reviews | Active since Sept 2020
07 Sept 2020, 17:43
********** service. Stay away!
********** service with no regard for the customer needs. All you’ll get is an automated ‘copy paste’ response from Rain. I can’t even submit my query on their website because it doesn’t allow me to. Yet I’m constantly debited although my sim has been offline for months. I want my SIM card canceled with immediate effect.
Reporting this to ICASA and Ombudsman. It’s really frustrating.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
08 Sept 2020, 10:48Hi Lizzy M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply08 Sept 2020, 10:48
Official
Hi Lizzy M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
