********** deductions? Proposed payment after canceling subscription?

I canceled my contract 17 August, got billed on the 15 September and is now being told my next payment date is the 15th October. How am I being billed for a canceled contract. I've witnessed many individuals complaining about the very same issue, but surely this is ********** and should be reported to the telecommunications ombudsman, as well as the financial services ombudsman for ********** bank deductions. If this is going to be my case as well, I will make it my personal duty to lodge a public petition against Rain. It high time consumers take back the power from service providers who take advantage of us. There are also numerous complaints about your servicing departments. How do you not have a contact number or person to speak to regarding cancellations/retention. What type of business are you running? Also why is there no push communication to confirm contractual/subscription cancellation when a customer does so? How is this in line with the treating customers fair policy?