KM
Kenna M
1 reviews | Active since Oct 2020
08 Oct 2020, 21:47
********** debit
Rain has debited my account, now they disconnected the simcard, they dont respond to emails, not picking up the phone. A friend who referred me to rain is also experiencing the same problem and a friend who referred to her as well.
I requested a downgrade from 1st October and they sent me an email to confirm my downgrade but instead I was slapped with a debit of 479 and a disconnected simcard
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
09 Oct 2020, 09:22Hi Kenna M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply09 Oct 2020, 09:22
Official
Hi Kenna M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
KM
Kenna M's updateReviewer Update
09 Oct 2020, 09:53***
KM
Kenna M's update09 Oct 2020, 09:53
Reviewer Update
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KM
Kenna M's updateReviewer Update
10 Oct 2020, 08:20I'm still waiting for Rain to take action on this matter since they asked for my email but no Communication still from them.
KM
Kenna M's update10 Oct 2020, 08:20
Reviewer Update
I'm still waiting for Rain to take action on this matter since they asked for my email but no Communication still from them.