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TM
Tshepang M

1 reviews | Active since Apr 2020

25 Jul 2022, 08:23

********** Billing on Closed Account

Account cancelled over a month ago yet I’m still being billed please fix this and refund the money as the 5G Router was Also Collected. Rain was An Affordable Alternative Until they Made Claims about their None Existent 5G Network that Barely Got Me By Even Though I live in The City

0
Replies (4)
Rain
Rain's reply25 Jul 2022, 08:25
Official
Hi Tshepang 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
TM
Tshepang M's update25 Jul 2022, 08:44
Reviewer Update
There is Nothing to Investigate I want my Money Back I Have Been Letting you Mislead Me a lot of Times when I was Double Billed which Led to The Cancellation. Please Refund The Much Needed Money

Thanks
TM
Tshepang M's update25 Jul 2022, 09:47
Reviewer Update
what arrears are you talking about as i called in a month ago after being billed twice in 1 month and a consultant stated that it was for an unpaid invoice which is why i requested a cancellation what arrears are you referring to.
TM
Tshepang M's update25 Jul 2022, 10:01
Reviewer Update
Correct it is post-paid so since my sim was cancelled in June and i paid a thousand rand in June for "arrears" and requested that you cancel so why am i paying for July services. does this make sense to you? surely doesn't make sense to me