KF
Krystle F
1 reviews | Active since Jul 2012
27 Mar 2023, 10:56
*****ULANTS
I have cancelled my account in January NEVER USED THE WIFI FROM JANUARY, it is March and they still deducting from my Bank account!! Everytime I speak to a consultant they say it will be sorted out.
I am not leaving it here. There offices will close, take it as a threat
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
27 Mar 2023, 11:15Hi Krystle.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply27 Mar 2023, 11:15
Official
Hi Krystle.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
KF
Krystle F's updateReviewer Update
27 Mar 2023, 11:23I HAVE BEEN HEARING THIS FROM JANUARY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WE IN MARCH , NEXT WEEK IS APRIL
WE IN MARCH , NEXT WEEK IS APRIL
KF
Krystle F's update27 Mar 2023, 11:23
Reviewer Update
I HAVE BEEN HEARING THIS FROM JANUARY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WE IN MARCH , NEXT WEEK IS APRIL
WE IN MARCH , NEXT WEEK IS APRIL
KF
Krystle F's updateReviewer Update
27 Mar 2023, 11:50WHY DONT YOU GO THROUGH ALL MY REFERENCE NUMBERS AND SEE WHAT THE ADDRESS IS
IF I GET ANOTHER MESSAGE ABOUT OWING YOU IM GOING TO LOOSE MY ****
IF I GET ANOTHER MESSAGE ABOUT OWING YOU IM GOING TO LOOSE MY ****
KF
Krystle F's update27 Mar 2023, 11:50
Reviewer Update
WHY DONT YOU GO THROUGH ALL MY REFERENCE NUMBERS AND SEE WHAT THE ADDRESS IS
IF I GET ANOTHER MESSAGE ABOUT OWING YOU IM GOING TO LOOSE MY ****
IF I GET ANOTHER MESSAGE ABOUT OWING YOU IM GOING TO LOOSE MY ****
KF
Krystle F's updateReviewer Update
27 Mar 2023, 12:04I WANT CONFIRMATION THAT IT HAS BEEN CANCELLED SINCE JANUARY, IF YOU LOOK AT THE WIFI ROUTER STATUS I HAVE NOT USED THIS **** SERVICE SINCE JANUARY. SO I WILL NOT BE CHARGED CUASE I SENT THE EMAIL AND CANCELLED IN JANUARY 17, 2023
KF
Krystle F's update27 Mar 2023, 12:04
Reviewer Update
I WANT CONFIRMATION THAT IT HAS BEEN CANCELLED SINCE JANUARY, IF YOU LOOK AT THE WIFI ROUTER STATUS I HAVE NOT USED THIS **** SERVICE SINCE JANUARY. SO I WILL NOT BE CHARGED CUASE I SENT THE EMAIL AND CANCELLED IN JANUARY 17, 2023
KF
Krystle F's updateReviewer Update
27 Mar 2023, 12:24 Rain Internet Service Provider's reply:
27 Mar 2023, 11:59
Please note your service has been canceled and the collection of the router has been logged
YOU REP**** HERE THAT IT HAS BEEN CANCELLED................ARE YOU GUYS EVEN TRAINED TO BE WORKING IN THIS ENVIRONMENT
ONE SAYS THIS AND ONE SAYS THAT
I AM GOING TO MEDIA NEXT STEP THEN OMBUDSMAN AND LAWYERS
27 Mar 2023, 11:59
Please note your service has been canceled and the collection of the router has been logged
YOU REP**** HERE THAT IT HAS BEEN CANCELLED................ARE YOU GUYS EVEN TRAINED TO BE WORKING IN THIS ENVIRONMENT
ONE SAYS THIS AND ONE SAYS THAT
I AM GOING TO MEDIA NEXT STEP THEN OMBUDSMAN AND LAWYERS
KF
Krystle F's update27 Mar 2023, 12:24
Reviewer Update
Rain Internet Service Provider's reply:
27 Mar 2023, 11:59
Please note your service has been canceled and the collection of the router has been logged
YOU REP**** HERE THAT IT HAS BEEN CANCELLED................ARE YOU GUYS EVEN TRAINED TO BE WORKING IN THIS ENVIRONMENT
ONE SAYS THIS AND ONE SAYS THAT
I AM GOING TO MEDIA NEXT STEP THEN OMBUDSMAN AND LAWYERS
27 Mar 2023, 11:59
Please note your service has been canceled and the collection of the router has been logged
YOU REP**** HERE THAT IT HAS BEEN CANCELLED................ARE YOU GUYS EVEN TRAINED TO BE WORKING IN THIS ENVIRONMENT
ONE SAYS THIS AND ONE SAYS THAT
I AM GOING TO MEDIA NEXT STEP THEN OMBUDSMAN AND LAWYERS
KF
Krystle F's updateReviewer Update
27 Mar 2023, 13:02I ****ING KNOW HOW THE BILLING WORKS
MY ****ING ISSUE IS THAT YOU SENDING ME MESSAGES FOR ACCOUNT IN ARREAS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
MY ACCOUNT IS ****ING UP TO DATE SO STOP SENDING ME ACCOUNT DUE SMSS.
JUST LIKE YOU SAID I AM UP TO DATE OR THE PAYMENT TAKEN TWICE FROM MY ACCOUNT IN FEBRUARY
MY ****ING ISSUE IS THAT YOU SENDING ME MESSAGES FOR ACCOUNT IN ARREAS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
MY ACCOUNT IS ****ING UP TO DATE SO STOP SENDING ME ACCOUNT DUE SMSS.
JUST LIKE YOU SAID I AM UP TO DATE OR THE PAYMENT TAKEN TWICE FROM MY ACCOUNT IN FEBRUARY
KF
Krystle F's update27 Mar 2023, 13:02
Reviewer Update
I ****ING KNOW HOW THE BILLING WORKS
MY ****ING ISSUE IS THAT YOU SENDING ME MESSAGES FOR ACCOUNT IN ARREAS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
MY ACCOUNT IS ****ING UP TO DATE SO STOP SENDING ME ACCOUNT DUE SMSS.
JUST LIKE YOU SAID I AM UP TO DATE OR THE PAYMENT TAKEN TWICE FROM MY ACCOUNT IN FEBRUARY
MY ****ING ISSUE IS THAT YOU SENDING ME MESSAGES FOR ACCOUNT IN ARREAS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
MY ACCOUNT IS ****ING UP TO DATE SO STOP SENDING ME ACCOUNT DUE SMSS.
JUST LIKE YOU SAID I AM UP TO DATE OR THE PAYMENT TAKEN TWICE FROM MY ACCOUNT IN FEBRUARY
KF
Krystle F's updateReviewer Update
27 Mar 2023, 14:45After three months we have now sorted a STUPID ISSUE ON YOUR SIDE
KF
Krystle F's update27 Mar 2023, 14:45
Reviewer Update
After three months we have now sorted a STUPID ISSUE ON YOUR SIDE