ML
Mwasi L

1 reviews | Active since Nov 2020

15 Feb 2021, 11:09

**********,0 CUSTOMER SERVICE, Disgusting Service the Least I can Say. STAY AWAY.. DONT BE A VICTIM LIKE 100S OF US

RAIN is the Worst of the Worst. MOSA don't come reply with your auto reply apoligies here on the 3RD week now of Trying to get my issue sorted"ONE OF OUR AGENT WILL GET BACK TO YOU SOON'' is so easy for you type just to be seen as a responsible company while in reality there is no Service at all. Once you are have access to our Monthly payment, the rest don't matter to you. Never in my life have I struggled to get proper Customer service for Good 3 weeks. How are you different from real life ********? Indeed you are.

People must be away, Rain is nothing but a **** Internet Provider. You will never be provided with what you see advertised online and on Tvs

STAY AWAY FROM THIS COMPANY, WARN THE PEOPLE CLOSE TO YOU ABOUT RAIN. You will thank us Later

0
Replies (1)
Rain
Rain's reply15 Feb 2021, 11:44
Official
Good morning Mwasi

Please accept my humble apologies for the service that you have received thus far. I have escalated your ticket to the billing department and they are still working on it and I have also notified them that it is urgent since this ticket has been open for some time now.

My sincerest apologies for the frustration.

Kind Regards 
Mosa