CS
Candice S
1 reviews | Active since Oct 2021
25 Nov 2021, 12:50
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THIS IS A SORRY EXCUSE OF A SERVICE PROVIDER!!!! THE NETWORK THEY PROVIDE IS ****PY AND WHEN I FINALLY CANCELLED THEIR SERVICE LAST MONTH THEY STILL DEBIT MY ACCOUNT IN FULL AND AGAIN THIS MONTH. I CANNOT REMOVE MY DETAILS FROM THEIR SYSTEM AND THE CONSULTANT WHOM I SPOKE WITH LAST MONTH AFTER SUBMITTING A MESSAGE ON THE APP FOR ASSISTANCE TO CANCEL ASSURED ME THAT ALL INFORMATION IS DELETED AND CANCELLED. THERE IS NO CONTACT NUMBER TO PHONE THEM AND THEY ARE NOT RESPONDING TO MY EMAIL.
DO NOT USE RAIN AS YOUR INTERNET/WIFI SERVICE PROVIDER!!!!!
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Replies (2)CS
Candice S's updateReviewer Update
25 Nov 2021, 14:06YOU CANNOT CHARGE ME FOR WHAT WAS NOT USED. I DONT MIND THAT YOU CAN DO A PRO RATA LIKE WAS DONE WHEN I FIRST STARTED USING YOUR SERVICE.
CS
Candice S's update25 Nov 2021, 14:06
Reviewer Update
YOU CANNOT CHARGE ME FOR WHAT WAS NOT USED. I DONT MIND THAT YOU CAN DO A PRO RATA LIKE WAS DONE WHEN I FIRST STARTED USING YOUR SERVICE.
CS
Candice S's updateReviewer Update
25 Nov 2021, 14:22So what guarantee do I have that my account will not be debited again?
CS
Candice S's update25 Nov 2021, 14:22
Reviewer Update
So what guarantee do I have that my account will not be debited again?