*****, ******** and useless

Rains says u can cancel anytime no contract but u still get billed when u cancel.i haven't been using there services for 2 months now and they kept debiting my account.i call rain and I'm told to cancel it on my profile which I did but they still go on to debit my account in Dec after I canceled it in November. Im told they can't refund but credit me R200 in my rain account that's been cancelled, plz tell me how does that bullsht work if I cancelled there services. Plz refund me my money