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Pule M

1 reviews | Active since Oct 2012

01 Nov 2022, 20:03

*****

I have cancelled rain because I have moved to a new place and there is no coverage of rain The service provider is still debiting my account, they are not even answering my calls or responding to thier support queries that is online

Apparently this thing of month to month is a ***** hence the ask for your card number so the can just debit or use your card without you authorising the payment

0
Replies (2)
Rain
Rain's reply02 Nov 2022, 08:17
Official

Hi Pule 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
PM
Pule M's update02 Nov 2022, 09:04
Reviewer Update
Hi

The service is I pay first then I get a connectivity, I don't use first and pay after. that statement is incorrect

your support is poor as well, why did i have to come to Hellopeter for you to respond, I have called using my airtime and I will hold for 30 minutes plus without no answer

anyway is fine, my new place is Glen eagle estate, Kempton Park