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In January 2021 my friend was so excited to sign up with Rain WiFi as it was a no contract policy only a month to month arrangement which he was happy for. He signed up via an agent and the app so when he had to make payment from his account it was not compatible to do so online so the consultant suggested if he had another card or a friend's who could assist just for the once off payment which I was glad to assist as he immediately paid me back. Since May this year when my friend stopped paying rain due to him moving and did not require the services anymore they started debiting my account without authorisation from me the bank account holder who doesn't have a contract with them. When I opened a case against them they said they would contact the rain account holder for the money which is between them and not me rain took money out of my account **********ly without my permission and now says I have to collect the money from their account holder is this fare for me to be doing the collection and been the loose of my money