1 reviews | Active since Jul 2009
***** and theft of funds
Rain has deducted R250 out of my account after I called the support department and confirmed service to be discontinued due to affordability issues and they confirmed there will be no bill payable 2 voice recorded conversation and still they bill me Firstly they offer a month to month contract when you call them to confirm the services need to be disconnected and cancelled due to affordability they then decide oh yes you actually right .this needs to be reported to the national credit regulator as well as icasa. How can you terminate services due to affordability and then bill the client for that month. There was no services provided. This is ***** and theft .you are *****ing from clients and calling this a month to month service .I want my money refunded immediately as Rain had no right to debit the account .furthermore the services offered are terrible. You cannot contact anyone that can assist. Please stay away from this service provider. They refuse to delete my banking details from their system Refund my money and please delete my profile.
There was no service rendered in July so what are u talking about which person cuts internet usage pays for the month and not uses it
Why would I cut off and pay for services and not use them if im being billed for them .I was told no charge for the month go listen to the calls prior to responding.
There was no service rendered in July so what are u talking about which person cuts internet usage pays for the month and not uses it
Why would I cut off and pay for services and not use them if im being billed for them .I was told no charge for the month go listen to the calls prior to responding.