*****.

My SIM card was cancelled on the 2nd of February, which was 7 days within the activation. The SIM card was not used at all!! It’s not even in router. After numerous calls and errors with your system upgrade I received my refund back on the 27th February. HOWEVER, I am not being debitted R34????? And it says my next debit order is on the 1st of April. How is this possible when the SIM card is cancelled and nothing is in use! This is ***** and ********* as you are taking money that isn’t yours! When I tried to open the invoice it says error. I do not want it be debitted R34 for something that no longer exist and I want my bank details off your system but it will not allow me to delete my account!!! This whole experience has been terrible and a ****. Every time I call they just tell me it will be escalated but no one from billing ever contacts you and they do not have a direct line. I AM FED UP