JM
Jerry M

1 reviews | Active since Jan 2025

10 Jan 2025, 10:45

Forced to pay my account twice for single month

Their after sales service is poor. When contacting their call centre there is only support and sales only. We need account/bills option as well money is very important to us especially when you debited twice for a single month.

0
Replies (1)
Rain
Rain's reply10 Jan 2025, 10:54
Official
Hey Jerry M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.