Forced to pay for a service I'm not receiving after my sim card was ******

My sim card was ****** a month ago and I tried getting hold of your customer support numerous times.

I had one response saying that I need to cancel my service and the query was closed before I could request a cancelation.

I then sent numerous emails to customer support and did not receive feedback.

My account is still being debited. MY CARD WAS ******. Rain is adding insult to injury by forcing me to pay for a service after the sim card was ******.

Can someone PLEASE contact me.