MM
Msiza M
1 reviews | Active since Nov 2019
12 Jun 2024, 12:52
FORCED AND ******** SUBSCRIBTIONS
On the last day of May2024(31/05/2024) I requested Rain to call me regarding the CANCELLATION OF THEIR SERVICE, I never got any call from them till today the 12/06/2024 claiming that I owe them R569.00. I asked how and Linda(consultant) said that “You Pay PRIOR “ then told her that that’s how it has been , they actually owe me that amount as I’ve stopped using their service and that they can check when was the last time I had used it. Linda failed to answer my questions like what they meant by Month to Month, instead she gave me an attitude then HUNG UP ON MY EAR! In these economic conditions you still wish to milk us dry??? Please give your consultants proper CUSTOMER SERVICE TRAINING
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
12 Jun 2024, 13:01Hi Msiza M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply12 Jun 2024, 13:01
Official
Hi Msiza M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
MM
Msiza M's updateReviewer Update
12 Jun 2024, 18:25Not what we agreed on when I started using your service. You more than welcome to listen to the conversations. I was told, I’d pay for the month hence you’d cut my connection later on the 1st or 2nd of that month if payment was not done
MM
Msiza M's update12 Jun 2024, 18:25
Reviewer Update
Not what we agreed on when I started using your service. You more than welcome to listen to the conversations. I was told, I’d pay for the month hence you’d cut my connection later on the 1st or 2nd of that month if payment was not done
MM
Msiza M's updateReviewer Update
12 Jun 2024, 18:27I’d contact you for poor or no signal ( I’d get a call the next day) . I requested a call back on the 31st for Cancellation, you only call 12 days later, claiming that I owe you😡😡😡
MM
Msiza M's update12 Jun 2024, 18:27
Reviewer Update
I’d contact you for poor or no signal ( I’d get a call the next day) . I requested a call back on the 31st for Cancellation, you only call 12 days later, claiming that I owe you😡😡😡
MM
Msiza M's updateReviewer Update
12 Jun 2024, 18:30You do not bother touching the worst service from your representative. You do not even have corresponding amounts, Linda sent R590, now it’s already R596
MM
Msiza M's update12 Jun 2024, 18:30
Reviewer Update
You do not bother touching the worst service from your representative. You do not even have corresponding amounts, Linda sent R590, now it’s already R596
MM
Msiza M's updateReviewer Update
12 Jun 2024, 18:31Do send the telephone recordings
MM
Msiza M's update12 Jun 2024, 18:31
Reviewer Update
Do send the telephone recordings
MM
Msiza M's updateReviewer Update
12 Jun 2024, 18:34“Hi Keneilwe . You still have an outstanding balance of R 569.00 . Please pay here https://payat.io/qr/*** .
Thanks, rain.“
Thanks, rain.“
MM
Msiza M's update12 Jun 2024, 18:34
Reviewer Update
“Hi Keneilwe . You still have an outstanding balance of R 569.00 . Please pay here https://payat.io/qr/*** .
Thanks, rain.“
Thanks, rain.“