Follow-Up: Request for R319.94 Refund

Item: Rain
Rating: 1
Author: Xolani S

Dear rain Team,

This is a follow-up on my previous communication regarding the refund of R319.94 initially requested on 28 February. I submitted to you all the required documents, including proof of payment and my banking details, on 28 March.

Kindly confirm the expected turnaround time for processing this refund, as it has been a considerable amount of time since submission.

I look forward to your response.

Best regards, Xolani.

Helpful (0)

Replies (2)

Rain's replyOfficial

12 Apr 2025, 06:27

Hi Xolani,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your refund query and will be in touch with you to assist further.

Thank you.
rain.

Rain's reply12 Apr 2025, 06:27

Official

Xolani S's updateReviewer Update

15 Apr 2025, 14:50

Hi rain,

Please see my banking details provided in my previous message.

Kindly advise on the timelines for the refund?

Thanks.

Xolani S's update15 Apr 2025, 14:50

Reviewer Update

Hi rain,

Please see my banking details provided in my previous message.

Kindly advise on the timelines for the refund?

Thanks.