LM
Lynnique M

1 reviews | Active since Jul 2019

20 Sept 2023, 15:50

Fly by night internet

Rain is the pits. 3weeks without any internet connection for 3whole weeks. Agents drop the lines. Managers are never available and to top it off they will expect me to pay a debit order to them which i will not. I have so many reference numbers its unbelievable, soft skills and telephone etiquette are null and void. Their managers are always in so called meetings. Its soumd like a cheaplittle fly by night call centre they are running. All i want is my damn money back and to ****en part ways

0
Replies (3)
Rain
Rain's reply20 Sept 2023, 16:32
Official
Hi Lynnique

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
LM
Lynnique M's update20 Sept 2023, 19:27
Reviewer Update
Ive arrived home sitting here cannot do anything, cannot work, no tv no nothing. Guys im even waiting for the so called sim cards being sent to me. Nothing. The billing department was also supposed to call me, clearly the service is at an all time pathetic low. No man this is not it, it realy isnt
LM
Lynnique M's update20 Sept 2023, 19:29
Reviewer Update
3weeks you have been talking about towers here and there. I dont know what your engineers have been doing but clearly they not doing it right.
I need my debit order to be cancelled, and my money refunded for this months premium. I cant be battling and begging for service im paying for 👎