FIXED THE PROBLEM BUT DID NOT GET FREE 5 G ROUTER LIKE MY COLEUGE

I HAD A PROBLEM WITH THE SIMCARD ,AS SINCE I RECIEVED IT ,I COULDINT USE IT FOR 4 DAYS ,WE CALLED PLENTY TIMES ,THEN AFTER THE 5ITH DAY THEY ACTIVATED ME AND MY COLEUGES SIM CARDS ,BUT THEY GAVE MY COLEUGE A ,5G ROUTER FOR FREE BUT THEY DID NOT DO THE SAME FOR ME,ATLEAST MY INTERNET SIM IS WORKING NOW ,I WOULD HAVE LIKED A FREE 5 G ROUTER AS WELL THOUGH