Fix YOUR mess!!

If I could rate Rain a 0, I would! I upgraded my router to Rain 101 at the end of March. I had already paid for the month so they advised I wouldn't pay in April and I would only star t paying for the new router in May (R625). However, my wifi service was disconnected yesterday. I called in and they said the old one was canceled and the matter will be sorted in 24 to 48 hours. I then log into my Rain account to see my account is overdue by R1077. The stupid audacity. After you'll told me I will only be paying R625 from May. Please sort this out ASAP. I will NOT be paying R1077!! Fix this mess or rather come fetch both old and new router and I will look for another service provider. I don't have time for this nonsense and misleading service you give to customers.