1 reviews | Active since Apr 2024
Fix this ASAP I am really tired of your unprofessionalism!
This company should stop it seriously. From November 2023 I stopped using their services cause I didn't need it anymore.Came January 2024 they sent me an email saying I'm owing R1497 I wasn't happy with that cause I haven't been using their data for 3 months. I called thier call center and omg their unprofessionalism made me puke. I explained I wasn't using the data for 3 months I asked why they are declining on my bank 5 times a day everyday while I have no contract with them. I asked them to deactivate my account. The lady on the phone all she could say is that I need to pay there's nothing they can do. Then February R645 started to decline in my bank like 10 times a day till today and now they telling me I owe them R1998. I mean what the hell is wrong with Rain company. I chose them because they don't have contract, you pay you get your data, and if you don't pay you don't get no data. But now they act like I signed a contract with them. That is so unprofessional and it's ruining my name with my bank. Rain you need to fix this. I don't owe you no money and I don't ever wanna use your services never again. Fix thus.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
