MC
Michael C

1 reviews | Active since Nov 2014

24 Nov 2020, 14:29

FIX IT OR FETCH IT RAIN5G , ENOUGH IS NOW ENOUGH..!!!

We have had RAIN5G for about 4 months now, and I don’t think we’ve have more than 3 consecutive days of uninterrupted service. Add to that the frustration of a “non-existent” after sales/technical support division and you have an irate consumer..!

Dropped signal in the middle of ZOOM meetings, interrupted presentations etc,etc...

COME AND FIX IT OR FETCH IT!

Not one more cent will be wasted on your mediocre product and worse service!

0
Replies (2)
Rain
Rain's reply24 Nov 2020, 17:50
Official
Hi Michael

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Yeoline
MC
Michael C's update25 Nov 2020, 18:58
Reviewer Update
Thank you for taking the time to reply - pure lip service!

Not another peep from you or your company and the service is just as shoddy...