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juanita O

1 reviews | Active since Mar 2009

30 Mar 2026, 20:22

FIX CONNECTIVITY

Keep creating tickets with no service . Its now more than a week with network being on and off. Its worse currently no network at all . ***4,***0

0
Replies (2)
Rain
Rain's reply31 Mar 2026, 08:14
Official
Hi Juanita 

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.

Best regards,

Rain
Rain's reply31 Mar 2026, 08:25
Official
Hi Juanita,

Please note that you are one of our legacy customers and currently using one of our older devices. Unfortunately, our delivery team no longer stocks these devices.

You will be able to obtain a replacement device at one of our Rain stores using the link below:
https://www.rain.co.za/store-locator?srsltid=AfmBOoqGqUgx7hKKuH09hOjuQuH8myqAigeWjNaTuYny64-QTCxBBysE

Alternatively, you can place a new order on our website. Please note that the current price for new packages is R649 per month:
https://www.rain.co.za

Kind regards,
rain

Best regards,