FIVE REASONS NOT TO USE RAIN INTERNET SERVICE

FIRST REASON NOT TO USE RAIN! I subscribed to the rain R499.00 5g service. Unfortunately they do not tell you their towers are not supported by batteries during loadshedding so when loadshedding hits, you have no service... but you don't receive a rebate for a service you can't use. If you need the service for work, well, you're in a spot of bother.

SECOND REASON NOT TO USE RAIN! As a result of not having service during loadshedding, I decided to cancel my service, which i did on 29 or 30 March 2022, using their app. I received an email on the 30th of March that someone would contact me. Of course no one called.

THIRD REASON NOT TO USE RAIN! Last week i sent them followup tickets asking what was happening to my cancelation. I have to return the router, etc. This time I didn't even receive a reply emails. I sent them 2 tickets and got no reply for either.

FOURTH REASON NOT TO USE RAIN! Surprise! Surprise! This morning i received an email from my bank saying R499.00 was being reserved for payment to Rain. This after I did all that was required of me to cancel the service... and more.

FIFTH REASON NOT TO USE RAIN! All the above reasons give you the fifth reason not to use the Rain service. You, as the consumer, are nothing but a cash ***. You will be ignored, disrespected and your account will be drained by this unserving, disrespectful and ********* company.

DO NOT USE RAIN. Read the other complaints about Rain. I'm not the only one who has been *****ed over this month. DO NOT USE RAIN. YOU HAVE BEEN WARNED