Hellopeter
Share Your Experience
EL
Enoch L

1 reviews | Active since Nov 2021

18 Nov 2021, 21:41

FFS

STOP THROTTLING ME! I KNOW THAT IS WHAT YOU ARE DOING! The only reason I'm using your ****ty service is because we don't have fiber installed in our area, else I'd be gone

0
Replies (6)
EL
Enoch L's update19 Nov 2021, 22:02
Reviewer Update
Second night. 1.7k ms in CSGO, really, it's pathetic. Even with Telkom on a 4mb broadband line I didn't experience this
EL
Enoch L's update20 Nov 2021, 23:11
Reviewer Update
Third night... let's see how far the counter goes
EL
Enoch L's update24 Nov 2021, 19:25
Reviewer Update
A whole ****ing week! Fix your ****!
EL
Enoch L's update04 Dec 2021, 11:44
Reviewer Update
They have sent out a technician to check the installation. Just a note, the router was on the exact same place it has always been - we never had issues with signal before. The technician's solution was to fix the router to the window with some cable ties so it could get better signal. I mean come on it's the exact same spot just about a meter away. Signal improved a bit, but I still get spikes here and there. Also the cable arrangement bothered me. The cable was plugged into a lead just dangling mid air behind the curtains. That is a fire hazard. I have removed it and placed it on the same spot it used to be. They closed my ticket after the technician did his thing. They didn't even bother to ask if I'm satisfied with the solution. I was still replying on the ticket you damn assholes.
EL
Enoch L's update08 Dec 2021, 19:51
Reviewer Update
Problem is still ongoing
EL
Enoch L's update13 Feb 2022, 18:57
Reviewer Update
No, it hasn't been resolved. I gave up. I've lowered my package since I'm not getting the speed promised. I've been using a mifi my brother gave me to play online. I'm still considering to cancel my subscription... Expect a cancellation out of the blue