Feeling ******

I upgraded from the 4G (R499) to 5G (R559) rain package in July 31st this year, I gave them new banking details for the upgrade; however in August 31 R1058 was deducted from my account, when I queried I was told it was inclusive of the 4G ( according to our prior agreement, this was being debited from a different account) But now I don't know who gave them permision to debit my other account that I had given for the upgrade. They said I needed to cancel the 4G to which I responded " when I upgraded, automatically I am cancelling the other " .To cut a long story short, I requested that they fix it on their side and reimburse me, to which the "supervisor" agreed to. 31st October my account was once again debited with the same amount....