BM
Bonolo M

1 reviews | Active since Jun 2024

03 Jun 2024, 13:32

Fed up with bad service

Rain is so frustrating, no network, no support, when you finally fed up and want to cancel they tell you about calling them when they never answer for that specific option and their call back option is really ridiculous cos they don’t even care for calling you. You get the best first time face to face service then they just fail you. Nothing is done right, why do you have to get so many bad reviews and complaints before you can assist, no mahn do right by us.

0
Replies (2)
Rain
Rain's reply03 Jun 2024, 13:54
Official
Hi Bonolo Moremi,
 
Thank you for bringing your complaint to our attention,
 
We're sorry your rain experience hasn't been as good as expected.
 
We will be in touch to further assist.
 
Regards,
rain.



BM
Bonolo M's update03 Jun 2024, 14:06
Reviewer Update
Hi no need to follow up. The call centre is useless, I had to drive over 1h30 minutes to Paulshof just for a cancellation. It’s absurd and unacceptable how you conduct your service. Read complaints to rather better your services