Fed up

Once again me complaining about rains poor worse service... Since 25th when rain debited their money I haven't had proper service imagine having a smart TV with no internet or not even network on the phones I called and gets the same answer press the reset button wait a while or witch it off, or move around in the house place at a window and sadly nothing helps I've even be moved to a different tower and still no service but kanti rain doesn't take us serious and maybe thinks we are beggers or they doing us a favor mean while we pay for the service.. On my last call I asked my subscription to be canceled and I get my full refund as no service was used the agent dropped the call sadly they will still be deducting with no service.rain having technical issue got no problem with me I make sure rain gets paid but rain fail to make sure I get the best service, you'll know very well it cannot be stop blocked or reversed as its a subscription and therefore you'll taking advantage... I need this service to be up to standard, or cancel my subscription and stop deducting my monryn