CA
Chanelle A
1 reviews | Active since Jan 2024
29 Nov 2024, 17:52
Faulty device and none delivery
Logged a call with rain as my current router is faulty, I was told that couriers would deliver to my place of work on the 28th December. Instead the courier company did not deliver all they do is call my number and remain silent on the call. I am unable to from home due to this delay.
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Replies (2)0
Replies (2)
Rain's replyOfficial
29 Nov 2024, 17:59Hey Chanelle A,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your delivery query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your delivery query and we will be in touch to assist further.
Regards,
rain.
Rain's reply29 Nov 2024, 17:59
Official
Hey Chanelle A,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your delivery query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your delivery query and we will be in touch to assist further.
Regards,
rain.
CA
Chanelle A's updateReviewer Update
29 Nov 2024, 18:47They called me three time today first call 34 seconds second call lasted 5 seconds and third call 13 seconds.
CA
Chanelle A's update29 Nov 2024, 18:47
Reviewer Update
They called me three time today first call 34 seconds second call lasted 5 seconds and third call 13 seconds.