TM
Tsepo M
1 reviews | Active since Jun 2020
03 Nov 2024, 13:33
Faulty 5G Router
Good day, I have recently discovered that every day the rain 5G router at my sister's house linked to this account titled "O'Reilly Road" every single day for the last monthit has cut out at 6pm to 10pm as though it is a limited time sim, kindly assist with this, apologies for coming like this but I dont feel like talking to the AI, it takes too long. I do not know it its the router or something on your end, please help.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
03 Nov 2024, 13:52Hi Tsepo,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection trouble, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection trouble, and we'll be in contact soon.
Regards,
rain.
Rain's reply03 Nov 2024, 13:52
Official
Hi Tsepo,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection trouble, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection trouble, and we'll be in contact soon.
Regards,
rain.
TM
Tsepo M's updateReviewer Update
03 Nov 2024, 14:00Thank you, I would really love a resolution to this as soon as possible, my brother in law uses that internet for his work.
TM
Tsepo M's update03 Nov 2024, 14:00
Reviewer Update
Thank you, I would really love a resolution to this as soon as possible, my brother in law uses that internet for his work.
TM
Tsepo M's updateReviewer Update
10 Nov 2024, 18:27Hello, this still isnt solved, my sister is still struggling with network, would be possible to get a different device please or have the current one looked at again
TM
Tsepo M's update10 Nov 2024, 18:27
Reviewer Update
Hello, this still isnt solved, my sister is still struggling with network, would be possible to get a different device please or have the current one looked at again
Rain's replyOfficial
10 Nov 2024, 18:54Hi Tsepo M,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention. We are currently looking into your network query and will be in touch to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention. We are currently looking into your network query and will be in touch to assist further.
Thank you.
rain.
Rain's reply10 Nov 2024, 18:54
Official
Hi Tsepo M,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention. We are currently looking into your network query and will be in touch to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention. We are currently looking into your network query and will be in touch to assist further.
Thank you.
rain.