ND
Natasha D
1 reviews | Active since Apr 2023
27 Jun 2023, 11:55
Fantastic rain disconnects me 4 times this month
Once again you have disconnected me, is this going to be a weekly thing now, this is now the third time this month, my internet is paid in full until end of June. It is really not my fault your admin or accounts department can't get my payment date right. I think it's only fair that you compensate for my time lost because of you constantly cutting off my internet, in all fairness you should give me a bit of discount for next month.
Helpful (0)
Replies (7)0
Replies (7)Rain's replyOfficial
27 Jun 2023, 12:05Hi Natasha D.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply27 Jun 2023, 12:05
Official
Hi Natasha D.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
ND
Natasha D's updateReviewer Update
17 Jul 2023, 17:50hello my internet is cut again same as every month please contact me asap
ND
Natasha D's update17 Jul 2023, 17:50
Reviewer Update
hello my internet is cut again same as every month please contact me asap
ND
Natasha D's updateReviewer Update
17 Jul 2023, 17:57HELLO I've been trying to get hold of you guys for almost 2 hours now my internet has been cut again same issue every month can someone please assist
ND
Natasha D's update17 Jul 2023, 17:57
Reviewer Update
HELLO I've been trying to get hold of you guys for almost 2 hours now my internet has been cut again same issue every month can someone please assist
ND
Natasha D's updateReviewer Update
17 Jul 2023, 18:13I'm actually getting frustrated because of you guys I have to struggle like this every month since I got my contract I've had this problem
ND
Natasha D's update17 Jul 2023, 18:13
Reviewer Update
I'm actually getting frustrated because of you guys I have to struggle like this every month since I got my contract I've had this problem
ND
Natasha D's updateReviewer Update
15 Aug 2023, 12:45Dear rain I'm so tired of your service I have the same issue every single month where you cut my internet on the 15th my payment date is the 1ste I've been struggling with this since I got my contract do you guys maybe want me to cancel it instead, I don't want to struggle
ND
Natasha D's update15 Aug 2023, 12:45
Reviewer Update
Dear rain I'm so tired of your service I have the same issue every single month where you cut my internet on the 15th my payment date is the 1ste I've been struggling with this since I got my contract do you guys maybe want me to cancel it instead, I don't want to struggle
ND
Natasha D's updateReviewer Update
15 Aug 2023, 14:38so you guys are just going to ignore me ?
ND
Natasha D's update15 Aug 2023, 14:38
Reviewer Update
so you guys are just going to ignore me ?
ND
Natasha D's updateReviewer Update
15 Aug 2023, 19:368 hours later and still nothing I'm getting real tired of it
ND
Natasha D's update15 Aug 2023, 19:36
Reviewer Update
8 hours later and still nothing I'm getting real tired of it
