FALSE PROMISES

I have been using Rain for a long time and yes it has had it's ups and down's but this is now the last straw. I CANCELED my account the beginning of October2023 and then was cut off immediately from the network within hours, they then proceeded too still debit my account on the 26th October 2023 which i couldn't understand because technically i never used their services for the month of October. I then get notified that RAIN will be debiting my account again on the 26th November 2023, now i am ****ed off as this is now totally *****ing from me. I proceeded to contact rain which took me 5 days to eventually get through to speak to an actual Human, after a long fight with whoever i spoke to i then eventually speak to a supervisor which then solved my problem. She then proceeded to tell me that i will not be debited for November and that i will receive a refund for October's Month.

Today the 12th December 2023, i contacted RAIN again to find out what is happening with my refund, i was proceeded to be told NO that wont be happening. At this point i decided i am not going to fight as this is one of the reasons why i CANCELED MY RAIN ACCOUNT.