FALSE ADVSERTISING, ****

I've been on Rain network for the past year and a half, its been nothing but consistent back and forth regarding network as a result I opted to no longer pay for their services as its a mission to get anything sorted. This morning I woke up to a shock of my life, rain debited my account thrice. i Called and asked why, the agents dropped the line on my ear, U then decided to go visit their offices in Block D, The Main Straight, 392 Main Rd, Bryanston, Johannesburg, 2191 to my surprise the do no exist there. i was referred to some store at cambridge, the lady told me they do not have a headoffice. I tried to get an explanation related to my account but I couldn't get answer. Now i called again and been put on hold for over an hour, still waiting for line manager. RAIN IS ACSM, YOU SELL YOUR SERVICES TO PEOPLE THAT ITS A MONTH ON MONTH BASIS HOWEVER ITS ACTUALLY A CONTRACT. HOW DO I WOE MONTHS I DID NOT PAY COS I WASNT USING YOUR SERVICES. I AM SUPPOSED TO RECEIVE SERVICES WHEN I MAKE PAYMENT BUT NOT OWE YOU GUYS ANYTHING. YOU SALEA AGENTS ADVISE US THAT WE DO NOT NEED TO WORRY ABOUT PAYMENT IF WE DO NOT HAVE MAONEY AS WE WONT BE BILLED HOWEVER I NOW FIND MY ACCOUNT TRIPPLED BILLED YET I ONLY SKIPPED 1 ONE UNDER THE IMPRESSION THAT I WILL NPT BE BILLED AS YOU STATED ON YOUR ADVERTS THAT IF YOU DO NOT PAY, YOU DO NOT GET SERVICE HENCE WE OPTED FOR YOU. I AM FRUSTRATED AND ANGRAY AS MY MONEY WAS TAKEN WITHOUT MY PERMISSION. I DEMAND FULL REFUND AND A CALL BACK FROM YOUR SENIORS. I WILL ESCLATE THE MATTER TO CONSUMER PROTECTION EVEN TO OMBUD. I WILL NOT ALLOW YOU GUYS TO LIE TO US AS CLIENTS. I WANT MY MONEY.

0787