DF
David F

1 reviews | Active since Apr 2013

12 Sept 2022, 11:27

FALSE Advertising & Discussing Service

So there was free SIMS getting handed out at the Cape Town 7s for 1 GB of Free Data.

Now when you want to activate it you are getting forced to buy a package.

There call center is utter usless as no one there knows anything about it. Then when i ask for an Manager the Consultant REFUSES to put my thru when i have been explain what is going on and as an Customer / New one has the right to ask for an Manager for ****ty Service.

This is really unacceptable of what RAIN has done and how the call Center handles customers.

This is going to get reported as FALSE Advertising under the CPA.

0
Replies (3)
Rain
Rain's reply12 Sept 2022, 11:30
Official

Hi David 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
DF
David F's update12 Sept 2022, 11:56
Reviewer Update
No one has called me. Got no miss calls at all.
DF
David F's update12 Sept 2022, 12:13
Reviewer Update
Provide me an number and will call you. Think Truecaller is blocking this.