BB
Basil B

1 reviews | Active since Mar 2014

26 Feb 2025, 09:42

Failure to downgrade

At rain customer services, I have just settled another R825 on my rain account. I want you to verify that your previous words to that my service has been downgraded from rain business to rain home and the amount I am going to pay this month will be lower than the current

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Replies (1)
Rain
Rain's reply26 Feb 2025, 10:01
Official
Hi Basil

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.