NT
Nduvho T

1 reviews | Active since Oct 2015

11 Jan 2023, 14:35

FAILS TO DELIVER!

Ordered an "out of the box" Home 5G package thinking it would be quicker than trying to get other solutions such as fibre up and running. However, they just never came through. I don't understand why but this is poor considering that I paid them within 30min of placing the order. I waited the stipulated 5 days, I called several times and begged for the thing to be delivered and kept being told to wait for delivery.

After making an alternative plan, I must now wait for them to refund my money. Completely useless.

0
Replies (4)
Rain
Rain's reply11 Jan 2023, 15:39
Official

Hi Nduvho 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
NT
Nduvho T's update11 Jan 2023, 15:46
Reviewer Update
I don't want the package anymore, I want my money.

NT
Nduvho T's update11 Jan 2023, 15:49
Reviewer Update
Clearly you have not read the entire thing I wrote, please pay attention before you go out of business.

NT
Nduvho T's update27 Jan 2023, 15:15
Reviewer Update
How many weeks is 7-10 working days? I still have not received my refund and it's been over three weeks? what must a guy do to get you to deliver on your promises?