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Paballo M
1 reviews | Active since Jul 2020
20 Jul 2020, 12:25
Failed delivery
With high expectation and excitement 3 weeks ago I join a service provider Rain and to date I still have not received the sim card. I have made follow ups with reference numbers: ***, *** and I still have not received not a single call back or email, better yet they requested I rate their service for a call I never received! This is absolutely unacceptable and need to know how to move forward. Next debit is due 01.08.2020. It has been extremely disappointing and wouldn't recommend their service to anyone.
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Rain's replyOfficial
20 Jul 2020, 13:19Hi Paballo
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply20 Jul 2020, 13:19
Official
Hi Paballo
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline