extremely slow internet speeds
I have been experiencing extremely slow internet speeds since before lockdown and despite numerous complaints nothing gets done about it, the agents keep telling me to reset the app settings and that doesn't help. I'm on the unlimited 4g 24/7 option and the speeds I receive are below 0.5mbps which is disgraceful coming from a company that prides itself on being a mobile data only network
Helpful (0)
Replies (1)0
Replies (1)
Rain's replyOfficial
13 Jun 2020, 12:49Hi there Ian,
We will escalate the problem and you can expect a call from MARVIN, whom is one of our Team Leaders to assist you.
Hopefully, we can get this sorted soonest
Regards
Team rain
We will escalate the problem and you can expect a call from MARVIN, whom is one of our Team Leaders to assist you.
Hopefully, we can get this sorted soonest
Regards
Team rain
Rain's reply13 Jun 2020, 12:49
Official
Hi there Ian,
We will escalate the problem and you can expect a call from MARVIN, whom is one of our Team Leaders to assist you.
Hopefully, we can get this sorted soonest
Regards
Team rain
We will escalate the problem and you can expect a call from MARVIN, whom is one of our Team Leaders to assist you.
Hopefully, we can get this sorted soonest
Regards
Team rain