MT
Mickey T

1 reviews | Active since Mar 2025

23 Nov 2025, 09:31

Extremely Poor Service

5G Extremely poor service Been 2 weeks without coverage they always say they’re escalating but no one will ever call or assist the internet only works on the last few days before you pay them after that you’ll never have coverage, restarting the router all the time without connecting I wouldn’t recommend this to anyone.Pooooor service of them all

0
Replies (4)
Rain
Rain's reply23 Nov 2025, 09:40
Official
Hi Mickey

Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
MT
Mickey T's update23 Nov 2025, 09:43
Reviewer Update
You’ve always saying you’ll be in touch and you never did, we’re working for those money that you keep on debit ever month but never got service for them I’m paying the service only to use it 5 times in a month?
MT
Mickey T's update23 Nov 2025, 09:47
Reviewer Update
My tower doesn’t experience any technical issues my router is online without connecting if it was the tower the router was going to be offline don’t reply for just for the sake of doing it pleas
MT
Mickey T's update23 Nov 2025, 10:26
Reviewer Update
Your router is currently online and connected to the 5G network with minor alarms on the site but no loadshedding. Could you please check if your devices are connected to the router's Wi-Fi?

You either responding me for the sake of doing it, why would your network specialist not notify me if that was the case?
It’s 10:26 I haven’t been assisted