SP
Sabastian P

1 reviews | Active since Mar 2022

30 Dec 2022, 09:24

Extremely Poor Service

I’ve had constant issues with my connectivity & to add to this I’m now sitting with an error - Profile invalid.Can someone kindly assist urgently?????

0
Replies (7)
Rain
Rain's reply30 Dec 2022, 10:15
Official
 
 Hi  Sabastian 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
SP
Sabastian P's update30 Dec 2022, 10:50
Reviewer Update
Greetings,

Herewith with ref to previous correspondence dated 2022/12/07,as per communication received my service was reactivated.

“Hi Sabastian,I trust you are well.My name is Osiame, we spoke yesterday regarding your request to reinstate your 5G services, your 5G sim has been reactivated, can you kindly confirm if its working on your side”
Cheersrain South Africa
Reference Number: ***

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SP
Sabastian P's update30 Dec 2022, 10:51
Reviewer Update
The router is still mounted outside,but I don’t understand why my profile is invalid since payment was made on the the 23/12???
SP
Sabastian P's update31 Dec 2022, 10:27
Reviewer Update
Still no connection & this is due to my profile been invalid.Can someone kindly assist urgently???
SP
Sabastian P's update01 Jan 2023, 16:28
Reviewer Update
When will my service be restored,cause I’m currently inconvenienced at the highest level???Surely the tower issue must’ve been sorted out by now,you seriously can’t tell me that technicians are still working on-site🤷🏻♂️🤷🏻♂️🤷🏻♂️
SP
Sabastian P's update05 Jan 2023, 17:08
Reviewer Update
Extremely disgusted at the network coverage,I need a field tech to come & sort out my 5G coverage.I can’t even download a simple video,this needs to be sorted out asap!!!
SP
Sabastian P's update05 Jan 2023, 18:13
Reviewer Update
My router is mounted outside,hence the reason why I opted for a field technician to be despatched.I really need this issue to be resolved asap!!!