Extremely poor internet connection

I have been complaining for as long as I remember and they just pretend to assist but they don’t really cause it’s not like at the end of the day I still get the service that I pay for. The network connection is so poor with only my phone and tv connected it’s poor even when my tv is off it never works . I’m forever moving the router trying to find better connection which will last at least an hour at most then back to no connection or extremely poor connection. I regret ever moving to rain cause this cannot be life it’s frustrating cause you can’t even do school work with connection that’s forever offline and the agents tell you to restart as if you haven’t done it already .