Extremely poor customer service (0 out of 100)

Reference ***

this is a repeat complaint. we received a router with no sim card on the 15th of July 2021, what is disgusting the most is that we continuously have to call the customer service continuously with consultants leading us from pillar to post. its like they have been trained on how lie lie best. After placing a complaint i only received one email from Tinstwalo apologizing for the inconvenience and that was it. No-one has ever bothered to call or follow , i have been following since the 15th of July till today and no feedback. Now i understand why Rain under rated on hello Peter they deserve it. We regret ever making that purchase of your internet services. Your Logistics dept. sucks because there is no direct line to them. Team leaders are not proactive. I'm disgusted by this more than anything. this is absolute Nonsense. yall need to look into taking everyone in that dept. fr follow up skills .....mxm