EXTREMELY POOR AND BAD SERVICE !!

I have been trying to get through to their customer care services by email. Both the email addresses I used would give me a response that says “ you have contacted us on an email address that is no longer working “, but they never supply the correct one. I called their support number and was on line with an agent for more than ten minutes when the guy just decided to end the call without resolving my issue. This company doesn’t care about their customers at all. My Wi-Fi has not been working for the past five days. If there is no working email address for logging faults, how are we supposed to report problems. These people are just playing games. I pay my subscription and on time every month, for what exactly, when all you get is a Wi-Fi that works for five days a month, the rest you have to contend with nonsense.