NM
Nosipho M

1 reviews | Active since Jul 2018

29 May 2025, 13:30

EXTREMELY FRUSTRATED WITH RAIN LIES AND LIES OVER AND OVER AGAIN

EXTREMELY FRUSTRATED WITH RAIN LIES AND LIES OVER AND OVER AGAIN. CAN SOMEONE ADVISE ME WHEN WILL I RECEIVE MY REFUND THAT I REQUESTED SINCE EARLY MAY ON SUBSCRIPTION CANCELLED END APRIL. ALL I GET IS A RESPONSE THAT LIES TO SAY THEY WILL CALL AND THAT NEVER HAPPENS AND I CAN'T EVEN REMOVE MY BANK DETAILS FROM THEIR APP FOR THE TO STOP DEDUCTING MY HARD-EARNED MONEY.

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Replies (3)
Rain
Rain's reply29 May 2025, 13:48
Official
Hey Nosipho,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
NM
Nosipho M's update29 May 2025, 14:26
Reviewer Update
CAN YOU REMOVE FROM YOUR SYSTEM MY BANK DETAILS AS IT STILL SHOWS PAYMENT TO BE DONE JUNE 2025
NM
Nosipho M's update29 May 2025, 15:47
Reviewer Update
CHANGE DETAILS TO WHAT AS THE IT DETECTS WHEN GIVEN DUMMY CARD DETAILS .WHY MUST I CHANGE THE DETAILS ON THE CARD AS I DO NOT WANT NOTHING TO DO WITH YOU, WHY CANT YOUR SYSTEM/APP ALLOW FOR REMOVAL OF MY BANK DETAILS