EXTREMELY FRUSTRATED

I’ve been trying to get assistance, but all I get is silence. No follow-up, no update, nothing. This level of service is beyond disappointing, it’s unprofessional and shows zero respect for customers. I am honestly fed up with Rain’s service. I already wrote a review about their terrible customer support, and STILL no one has bothered to get back to me. It’s unbelievable how a service provider can ignore customers.