Extremely bad service-First know your product and employ competent tech stuff..you are going down fast(you have competitors)

Reffs:*** Brand new client-2 weeks without a service-NEVER EVEN GOT TO CONNECT STILL- FIRST-was told simcard is fault-message no service-registration failure- SECOND SIMCARD DELIVERED- exact same message..no service- registration failure. Since day 2 I was told by support that am connected to a wrong tower 9km away from my address(the support agent and yo delivery driver said to me..well this sort of thing happens..that you can be connected to a wrong tower by mistake(( 10 days!!!