RD
Ria D
1 reviews | Active since Mar 2015
26 Jan 2025, 07:40
Extremely Bad Service and Connection
We have very bad connection, so bad at times we just switched of the devices. Rain has been giving us the same excuse for over a week.
This is ridiculous. They only care about the bottom line. And it is infuriating. I am so defeated at this point that I do not know who to complain to, so we can get assistance.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
26 Jan 2025, 07:56Hi Ria,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection trouble, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection trouble, and we'll be in contact soon.
Regards,
rain.
Rain's reply26 Jan 2025, 07:56
Official
Hi Ria,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection trouble, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your connection trouble, and we'll be in contact soon.
Regards,
rain.
RD
Ria D's updateReviewer Update
26 Jan 2025, 08:39The tower issue is the same freaken excuse I got since Thursday the 16th of January.
I am no longer interested in this excuse. Surely, you guys have a contingency plan for this type of situations and if you don't then this is something you seriously have to look into.
I am trying to keep calm as best possible. But I am going to loose it. You guys are quick to call us, block our services, etc., etc. if we don't pay. And all we ask is for honesty, service we pay for and transparency.
But clearly it is not what we are getting.
I am not going to leave this here. We pay through our ears for services all over this country that is disfunctional and non existing. And enough is enough.
I am no longer interested in this excuse. Surely, you guys have a contingency plan for this type of situations and if you don't then this is something you seriously have to look into.
I am trying to keep calm as best possible. But I am going to loose it. You guys are quick to call us, block our services, etc., etc. if we don't pay. And all we ask is for honesty, service we pay for and transparency.
But clearly it is not what we are getting.
I am not going to leave this here. We pay through our ears for services all over this country that is disfunctional and non existing. And enough is enough.
RD
Ria D's update26 Jan 2025, 08:39
Reviewer Update
The tower issue is the same freaken excuse I got since Thursday the 16th of January.
I am no longer interested in this excuse. Surely, you guys have a contingency plan for this type of situations and if you don't then this is something you seriously have to look into.
I am trying to keep calm as best possible. But I am going to loose it. You guys are quick to call us, block our services, etc., etc. if we don't pay. And all we ask is for honesty, service we pay for and transparency.
But clearly it is not what we are getting.
I am not going to leave this here. We pay through our ears for services all over this country that is disfunctional and non existing. And enough is enough.
I am no longer interested in this excuse. Surely, you guys have a contingency plan for this type of situations and if you don't then this is something you seriously have to look into.
I am trying to keep calm as best possible. But I am going to loose it. You guys are quick to call us, block our services, etc., etc. if we don't pay. And all we ask is for honesty, service we pay for and transparency.
But clearly it is not what we are getting.
I am not going to leave this here. We pay through our ears for services all over this country that is disfunctional and non existing. And enough is enough.
RD
Ria D's updateReviewer Update
26 Jan 2025, 08:41The tower issue is the same freaken excuse I got since Thursday the 16th of January.
I am no longer interested in this excuse. Surely, you guys have a contingency plan for this type of situations and if you don't then this is something you seriously have to look into.
I am trying to keep calm as best possible. But I am going to loose it. You guys are quick to call us, block our services, etc., etc. if we don't pay. And all we ask is for honesty, service we pay for and transparency.
But clearly it is not what we are getting.
I am not going to leave this here. We pay through our ears for services all over this country that is disfunctional and non existing. And enough is enough.
I am no longer interested in this excuse. Surely, you guys have a contingency plan for this type of situations and if you don't then this is something you seriously have to look into.
I am trying to keep calm as best possible. But I am going to loose it. You guys are quick to call us, block our services, etc., etc. if we don't pay. And all we ask is for honesty, service we pay for and transparency.
But clearly it is not what we are getting.
I am not going to leave this here. We pay through our ears for services all over this country that is disfunctional and non existing. And enough is enough.
RD
Ria D's update26 Jan 2025, 08:41
Reviewer Update
The tower issue is the same freaken excuse I got since Thursday the 16th of January.
I am no longer interested in this excuse. Surely, you guys have a contingency plan for this type of situations and if you don't then this is something you seriously have to look into.
I am trying to keep calm as best possible. But I am going to loose it. You guys are quick to call us, block our services, etc., etc. if we don't pay. And all we ask is for honesty, service we pay for and transparency.
But clearly it is not what we are getting.
I am not going to leave this here. We pay through our ears for services all over this country that is disfunctional and non existing. And enough is enough.
I am no longer interested in this excuse. Surely, you guys have a contingency plan for this type of situations and if you don't then this is something you seriously have to look into.
I am trying to keep calm as best possible. But I am going to loose it. You guys are quick to call us, block our services, etc., etc. if we don't pay. And all we ask is for honesty, service we pay for and transparency.
But clearly it is not what we are getting.
I am not going to leave this here. We pay through our ears for services all over this country that is disfunctional and non existing. And enough is enough.
RD
Ria D's updateReviewer Update
26 Jan 2025, 08:47And to add on to these excuses just to show everyone that I am not unfair.
Every time after I complain on Hellopeter. A little while after that our connection will suddenly work perfectly for about 24 hours and then we go back to normal.
Every time after I complain on Hellopeter. A little while after that our connection will suddenly work perfectly for about 24 hours and then we go back to normal.
RD
Ria D's update26 Jan 2025, 08:47
Reviewer Update
And to add on to these excuses just to show everyone that I am not unfair.
Every time after I complain on Hellopeter. A little while after that our connection will suddenly work perfectly for about 24 hours and then we go back to normal.
Every time after I complain on Hellopeter. A little while after that our connection will suddenly work perfectly for about 24 hours and then we go back to normal.