1 reviews | Active since Feb 2021
Extravagant Garbage.
I’ve received my 5G router(after waiting 11 days; 9 working days 🙄) on Wednesday, received the SMS about my “rain being active” and thought nothing of it as this is not my first time dealing with Rain and I’ve never had previous hiccups …eventually put the sim in the router - ready to plug and play. At least that’s what I thought. After a few reboots and resets I still didn’t get 4/5G coverage and become rather inquisitive about being connected to WiFi without internet acces ….turns out the same was not detected by this device and the “network department” are the only ones that can resolve this issue. After two days of back forth phone calls … finally an answer but an unresolved query. Feeling very frustrated and if I don’t hear from rain by End of Day tomorrow Sunday 17 October, I’m cancelling and requesting a full refund.
The agent I spoke to earlier today , had already advised me that this sim has been registered on this account…so if you’re doing this just to verify it’ll be a waste of time. She’s advised me that the “network department” are the only people who can magically resolve this “sim not inserted/detected” issue.
The agent I spoke to earlier today , had already advised me that this sim has been registered on this account…so if you’re doing this just to verify it’ll be a waste of time. She’s advised me that the “network department” are the only people who can magically resolve this “sim not inserted/detected” issue.